Customization Service
We support full-custom & semi-custom services for gears, sprockets and shaft parts, adapting to non-standard sizes, special working environments and personalized mechanical matching requirements. All customized products strictly follow ISO, DIN, ANSI, BS and other international standards.
★ Size & Dimension: Customize non-standard outer diameter, inner hole, tooth pitch, length, keyway and tolerance (up to ±0.005mm precision) to match your equipment assembly
★ Material Selection: 45# steel, 40Cr, 20CrMnTi, stainless steel, alloy steel and other customized materials, supporting quenching, tempering, carburizing and other heat treatment processes
★ Surface Treatment: Galvanizing, blackening, oxidation, polishing, high-frequency quenching and anti-wear treatment, adapting to high-temperature, high-load, corrosion-resistant and wear-resistant working scenarios
★ Standard Adaptation: Custom production compliant with DIN (Germany), ANSI (USA), BS (UK), JIS (Japan) and other regional standards
★ Logo & Packaging Customization: Support customer brand logo engraving, exclusive export packaging and labeling customization
Our Custom Service Process
01
Demand Confirmation
Clients send drawings, samples, parameter lists or describe working conditions (load, speed, usage scenario). Our professional engineering team provides 1-on-1 technical evaluation within 24 hours.
02
Scheme & Quotation
Issue personalized manufacturing scheme and formal EXW/FOB/CIF quotation, confirm production standards, tolerance and delivery cycle.
03
Sample & Mass Production
Support paid sample production for verification; mass production starts after client confirms sample and technical documents
04
Inspection & Delivery
Full-size dimension inspection + quality test report, deliver qualified products with complete export documents.
After-Sales Guarantee Service
Quality Warranty
All products enjoy industry-standard warranty period; free rework and replacement for quality problems caused by production process
Quick Response Service
24-hour online English customer service, reply to client inquiries and solve after-sales problems within 1 working day
Customized After-Sales Tracking
Establish exclusive order files for custom orders, follow up product usage feedback for a long time, and provide optimization suggestions
Spare Parts Support
Long-term retention of custom product process data, convenient for clients' subsequent supplementary ordering and spare parts replacement
Cooperation Support for Global Partners
We support long-term OEM/ODM customization, distributor cooperation and project customized procurement for global industrial customers, and provide exclusive support for long-term partners:
Provide Detailed Specifications
The more details you provide, the more accurate our proposal will be.
Upload Drawings or Samples
Include technical drawings or photos to help us understand your requirements.
Fast Turnaround
We typically provide initial proposals within 1-3 business days.
Frequently Asked Questions
Answers to common questions about our custom solutions
Do you provide after-sales service and overseas technical support?
We provide long-term after-sales consultation and technical support. If there are product quality problems caused by our production, we support free replacement and after-sales compensation.
What is your payment term?
We support T/T, Western Union, L/C and other international payment methods. 30% deposit in advance, 70% balance before shipment for customized orders.
How to guarantee product quality?
We implement full-process quality inspection: raw material incoming inspection, semi-finished product processing inspection, finished product size and hardness testing, and final packaging inspection. All products can provide inspection reports.
What is your production and delivery lead time?
Standard parts have sufficient stock, delivery within 3-7 working days. Customized products take 7-15 working days according to quantity and processing difficulty. We support urgent order production.
What materials do you use for your products?
We mainly use 45# carbon steel, 40Cr alloy steel, stainless steel and other high-quality materials. Surface treatment includes quenching and tempering, high-frequency quenching, blackening, galvanizing, oxidation resistance treatment, etc.
Can you provide OEM / ODM custom service?
Yes. We support full customization according to customers’ drawings, samples, size, material and surface treatment requirements. We can produce non-standard gears, sprockets and various precision shafts for special equipment.
Are you a factory or trading company?
We are a professional manufacturing factory with 12 years of experience in gear, sprocket and shaft production. We own complete production and testing equipment, providing factory direct price and reliable after-sales service.